Elements and Performance Criteria
- Establish entry requirements, authorisation and ownership
- Reason for entry, nature and urgency of problem is established.
- Evidence relating to ownership and/or legal possession and authenticity of request is verified.
- Own representation and authorisation is given.
- Construction and mechanism information, including lock type, manufacturer, model, date, restrictions and limitations is identified.
- Entry requirements and process are confirmed with customer.
- Gain entry to mechanical locking system
- Appropriate tools, equipment and entry methods are selected for the given mechanism, problem, conditions, customer and organisational requirements.
- A safe and secure working environment is established according to industry, organisational and legislative requirements.
- Selected tools are used to gain entry with minimal damage using appropriate industry practices.
- Limitations and problems are identified and advice/assistance is sought as appropriate.
- Locks and components are replaced, if necessary.
- Keys are manufactured as required.
- Finalise and document entry process
- Functioning of locking system is checked and adjusted as necessary for correct operation.
- Operational problems are identified for further service or repair.
- Temporary or replacement lock is fitted, if necessary.
- Job details and recommendations for any further action are given to customer according to organisational procedures.
- Customer is instructed on use of new components, if necessary.
- Completed documentation is accurate and is processed in accordance with legislative, industry and organisational requirements.